| 1.3 - Doctor-patient relationship - partial support | Practice empathy in patient encounters. The platform does not cover the complete module work on physician roles, relationship rules, duties, or professional boundaries. | Patient Education and Teach-Back | Active listening, empathy, and respectful communication |
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| 1.4 - Foundations of Communication 1 | Communicate in a patient, respectful, non-threatening, non-judgmental, and empathetic manner. | Patient Education and Teach-Back | Listening, understandable language, patient-centered education, respect, and closure |
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| 2.1 - Foundations of Communication 2 - partial support | Practice the active-listening component. Opening the discussion and gathering clinical information are not scored by the current Patient Education and Teach-Back rubric. | Patient Education and Teach-Back | Active listening and empathy |
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| 2.4 - Working in a Health Care Team | Practice communication behaviors relevant to working with peers and superiors and demonstrating respect for team members. | Structured Clinical Handoffs with SBAR; Operating Theatre Team Communication | SBAR structure, recommendation, closed-loop communication, speaking up, professional composure, and team coordination |
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| 2.8 - Family Member of a Sick Patient - partial support | Practice empathy while responding to a family member. This does not replace the module's family-interview and learner-reflection activities. | Breaking Bad News; Crisis De-escalation; Patient Safety Incident Disclosure | Empathy, emotional responsiveness, family concerns, and supportive next steps |
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| 3.1 - Foundations of Communication 3 | Communicate effectively when the patient or family member is experiencing emotion. | Breaking Bad News; Crisis De-escalation | Recognizing emotion, responding with empathy, pacing, de-escalation, and professional composure |
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| 3.2 - Disclosure of Medical Errors | Explain an error transparently and respond appropriately to the patient or family. | Patient Safety Incident Disclosure | Transparent disclosure, accountability, emotional responsiveness, patient rights, and remediation planning |
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| 4.1 - Foundations of Communication 5 | Communicate diagnosis, prognosis, and therapy to patients and families. | Patient Education and Teach-Back; Breaking Bad News | Information delivery, invitation and autonomy, understanding checks, prognosis, and strategy |
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| 4.4 - Ethics, Empathy, and the Doctor-Patient Relationship | Communicate care options to a patient or family facing terminal illness. | Breaking Bad News | Empathy, care-options discussion, goals-of-care communication, and supportive closure |
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| 4.8 - Dealing With Death - partial support | Practice empathy with a patient and family facing terminal illness in selected cases. The platform does not cover the complete module reflection on death, clinician emotions, coping, or cultural aspects. | Breaking Bad News - selected terminal-illness cases | Empathy, emotional responsiveness, and supportive conversation |
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