35 sec
Treatment Cost Conversations for Clinicians | Two Questions to Ask
"I'll manage" is not an answer about money. One question that makes cost normal to discuss, and a follow-up that finds the real burden before the plan is final.
Video LibraryCommunication skills for doctors and nurses
Words you can use on your next shift
Short, practical videos on clinical communication. Each one takes a single moment that is hard to get right - a family's request, a patient's answer, a message in a crisis - and gives you exact words for it, in under a minute. No product tour, no sign-up needed to watch.
Patient and family conversations
The moments patients and families hand you
A question you cannot answer yet, a request you cannot grant, an answer that does not add up. Each video gives you one or two exact questions for that moment.
35 sec
Medication Adherence for Clinicians | When a Patient Says "I Never Miss a Dose"
The blood pressure stays high while the patient insists they never miss a dose. Replace the yes/no adherence question with one that makes missed doses normal to admit.
35 sec
Shared Decision-Making for Clinicians | When a Patient Asks "What Would You Do?"
When a patient asks what you would do, the useful move is not an opinion. Ask what matters most to them, then bring that answer into your recommendation.
30 sec
When a Family Says "Don't Tell Him" | Two Questions for Clinicians
A family asks you to hide the diagnosis. One question for the family, one for the patient, and the distinction that keeps them apart: family fear and patient preference are not the same question.
32 sec
When a Family Asks "Is He Going to Make It?" | 3 Lines and One Promise
What to say when a relative asks the question you cannot honestly answer yet, and the one promise that still holds after a handover.
Team communication
The moments between colleagues
Communication inside the clinical team, where a message received is not the same as a task done.
35 sec
Closed-Loop Communication in the Operating Theatre | Close the Message and the Task
In a crisis, repeating back an instruction is not the same as confirming the task is done. How operating theatre teams close both loops: the message and the task.
New videos publish on YouTube first
This library carries the clinician skill videos from our channel. Subscribe to catch each one as it goes live, alongside the station overviews and feature videos.
Visit the YouTube channelWatching is a start. Saying it out loud is the skill.
The conversations behind these videos - breaking bad news, de-escalation, handoffs, disclosure - are what learners practice on Lingua CoPilot Medical, with AI patients, families, and colleagues who push back.